Frequently Asked Questions

• Why Choose RB Diamond?

  1. Certified Quality: Every piece, from our diamond rings to Nepali gold bangles, has a certification that assures quality and authenticity.

  2. Extensive Collection and Custom Designs: We feature a vast selection of styles, from traditional Nepali jewellery to contemporary diamond jewellery. We also offer custom designs for those seeking something unique.

  3. Convenient Shopping and Shipping: With our store in Sydney and online options, you can easily browse our selection. Our reliable shipping across Australia ensures your jewellery arrives securely.

  4. Exceptional Customer Support: Our team is here to assist with everything, from selecting the right piece to offering care and maintenance tips.

• What makes RB Diamond different?

  Quality, Certification, and Customer Satisfaction

  At RB Diamond, quality is our top priority. Each piece, from our diamond rings to our traditional Nepali jewellery, is crafted with premium materials and certified for authenticity. Our diamonds meet the highest quality standards, ensuring that every purchase brings lasting value. When you buy from us, you can trust that your jewellery is genuine, certified, and crafted with care.

  We understand that choosing the perfect piece of jewellery is a personal journey, and we’re here to help at every step. Our knowledgeable staff provides personalized guidance, whether you’re selecting an engagement ring or a special gift for your wife. Additionally, our collection of rings for him provides options that make meaningful gifts, blending style with lasting craftsmanship.

  For those seeking something truly unique, we offer custom designs to bring your vision to life. From selecting the finest diamonds to designing the perfect diamond ring or diamond pendant, our skilled artisans work closely with you to create a piece that reflects your style and sentiment.

• General Questions About Jewellery Stores

  1. What are the best jewellery stores near me?

  RB Diamond is your premier jewellery destination in Sydney, offering a wide collection of high-quality diamond, gold, silver, and traditional Nepali jewellery.

  2. Where can I buy certified diamond jewellery?

  At RB Diamond, all our diamond jewellery is certified for quality and authenticity, ensuring you receive genuine, high-value pieces.

  3. What should I look for in a good jewellery store?

  RB Diamond offers certified jewellery, exceptional customer service, and a diverse range of designs, from traditional Nepali jewellery to modern diamond collections.

  4. Do jewellery stores offer customization services?

  Yes, RB Diamond provides custom jewellery options, allowing you to design unique engagement rings, name pendants, and bracelets tailored to your style.

  5. Are there jewellery stores that offer financing or installment payment options?

  RB Diamond makes jewellery shopping easier with our Buy Now, Pay Later option, offering interest-free payments.

  6. Can I trade in my old jewellery for new pieces?

  We offer exchange options for certain jewellery pieces. Visit our store in Sydney to learn more about our policies.

  7. Do jewellery stores provide repair and resizing services?

  Yes, RB Diamond offers resizing and repair services to keep your jewellery in perfect condition.

  8. What types of jewellery can I find at most jewellery stores?

  At RB Diamond, our collection includes diamond rings, gold necklaces, silver bracelets, traditional Nepali jewellery like Tilhari, and more, designed for every occasion.

• Questions About Buying Jewellery

  1. How do I choose the right engagement ring?

  Consider the 4 Cs (Cut, Clarity, Carat, and Color) of a diamond and your partner’s style. RB Diamond’s experts can help you select or customize the perfect engagement ring.

  2. What is the difference between 18k and 22k gold?

  22k gold has higher purity and is best for traditional pieces, while 18k gold is more durable and ideal for modern designs. RB Diamond offers both, depending on your preference.

  3. How do I verify the authenticity of a diamond?

  All diamond jewellery at RB Diamond comes with a certification to verify its authenticity and quality.

  4. What is the best way to clean and maintain jewellery?

  Clean your jewellery with a soft cloth and mild soap. Avoid chemicals and store pieces separately in a jewellery box. RB Diamond also offers professional cleaning services.

  5. How much does a diamond engagement ring typically cost?

  RB Diamond offers engagement rings in a variety of price ranges, with options to suit every budget. Visit our store or website to explore our collection.

  6. Is gold or diamond jewellery a better investment?

  Both are excellent choices. Gold offers stability, while diamonds add sparkle and sentimental value. RB Diamond offers a variety of both to match your needs.

  7. What are the latest trends in jewellery design?

  At RB Diamond, we offer trending styles like minimalistic diamond pendants, bold gold bangles, and unique Nepali cultural jewellery.

  8. How do I choose the right size for a ring or bracelet?

  Use a ring or bracelet size guide, or visit RB Diamond for expert assistance in finding the perfect fit.

  9. What’s the difference between natural and lab-grown diamonds?

  Natural diamonds are mined, while lab-grown diamonds are created in a controlled environment but share identical properties. RB Diamond offers natural certified diamonds for timeless elegance.

  10. What occasions are best for gifting jewellery?

  Jewellery is perfect for anniversaries, weddings, engagements, birthdays, and festivals. RB Diamond offers collections suited for every special moment.

• Jewellery Purchase-Specific Questions

  1. What type of jewellery is best for weddings?

  RB Diamond offers a stunning wedding collection, including bridal sets, diamond necklaces, and traditional Nepali jewellery like Tilhari and gold bangles.

  2. How can I customize my jewellery?

  Work with RB Diamond’s expert designers to create custom rings, pendants, or bracelets that reflect your style and sentiment.

  3. Are there discounts on jewellery during festive seasons?

  Yes, RB Diamond offers special discounts during festive seasons and exclusive offers for our valued customers.

  4. What is the process for buying jewellery online?

  Browse RB Diamond’s website, add items to your cart, and complete your purchase. We ensure secure shipping across Australia for a seamless experience.

  5. How do I pick jewellery that matches my outfit?

  Match gold for traditional attire and diamonds for elegant modern outfits. RB Diamond’s staff can assist you in selecting versatile pieces.

  6. What are some timeless jewellery pieces to invest in?

  Diamond engagement rings, gold chains, and traditional Nepali jewellery like Hasuli are timeless choices available at RB Diamond.

  7. What’s the return or exchange policy for jewellery purchases?

  RB Diamond offers a return and exchange policy for items in their original condition. Visit our website or store for detailed terms.

  8. What’s the meaning behind traditional jewellery pieces like Tilhari?

  Tilhari is a symbol of marital blessings and prosperity in Nepali culture. RB Diamond’s traditional collection celebrates this rich heritage with authenticity and elegance.